Student in from of Eldridge Hall

Student Accounts / Bursar's Office

ATTENTION RETURNING STUDENTS: Please review this important notice regarding changes in tax reporting for 2018.

Please note that spring semester bills will be mailed in mid November with a December 21st, 2018 due date. Students must complete an Intent to Attend Form and have payment arrangements in place by December 21st, 2018 to remain in their spring coursework and be able to check in to housing. If you are dropped from coursework, and payment arrangements are made, a $75 late registration fee will be charged to re-enroll in coursework.

If you miss your pre-registration window, you may be charged a $75 late registration fee.

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Welcome to the Student Accounts/Bursar's Office. We are responsible for processing and collecting student tuition bills, and issuing student refund checks.  We also administer the student health insurance program and meal plans. Our mission and goal is to provide students and families assistance in meeting their financial obligations for college.  Have a question? Check out our FAQ or call us - we are here to help and work with you.

Billing Information

Students are billed in two installments. The fall semester bill will be mailed in early July and due in early August. The spring semester bill is mailed in mid November and is due in mid December. Bills are mailed to the permanent address on file at the beginning of each semester, and e-bills are emailed to the students at their school email accounts. It is the responsibility of the student to provide a copy of the email to the payer of their tuition.  

Students must respond to their bill by completing an Intent to Attend form with indication of payment method by the due date. Non-response and non-payment will result in being dropped from your coursework. Students who are dropped for non-payment would be allowed to re-enroll in courses once their account is deemed satisfied.  

If you have met the Financial Aid Office deadlines, awarded financial aid, and accepted that aid, it should appear on your statement. If your award does not appear on your statement as a credit, please contact the Financial Aid Office at 413-662-5219. For federal student loans to appear as aid you must have accepted your award to the Financial Aid Office, and first time borrowers need to complete both Entrance Counseling and a Master Promissory Note.

If there is a balance due shown on your statement, you have several options for payment:  

  • Pay your balance by the due date with cash, personal check or debit/credit card; 
  • Contact our Financial Aid Office to apply for an alternative loan; or
  • Monthly payment plan. MCLA is proud to offer tuition payment plan options that allow you to spread expenses over the semester and limit debt. This option is administered by Tuition Management Systems. For costs and schedules, or to enroll, visit or call 800-722-4867.

You are expected to return payment due or have payment arrangements made, such as loans or a payment plan, on or before the due date. Students who register for courses at the College do so with the understanding that they are responsible for payment of all charges reflected on their bills. Registered students also understand that certain penalties are applied to accounts that are not settled in full by each semester's due date, such as incurred late fee surcharges, and withheld official academic transcripts.  Students may also be dropped from their coursework prior to the start of the semester. To re-enroll in coursework, the balance would need to be satisfied, as well as a $75 late registration fee charged to the account.

The Student Accounts office reserves the right to request payment in advance for coursework if a student has demonstrated an unsatisfactory payment history, or has defaulted on a prior payment arrangement. This includes any default of prior monthly payment plans, and/or repeated collection efforts.


The Family Education Rights and Privacy Acts affords students certain rights with respect to the student's education records. MCLA cannot release any financial information, including refunds, pertaining your account to anyone but the student. This includes students that have not obtained the age of 18. If you would like to allow us to share financial information with a parent, guardian, or other interested party, please complete the FERPA form and return it to the Student Accounts Office. You may also complete the FERPA electronically by following the link on the right hand side of this webpage. 

Returned Checks

A fee of $25 will be added to your account for each check returned by your bank.


If you do not plan to attend MCLA this semester, you must notify the Center for Student Success and Engagement as soon as possible at 413-662-5400. Non-attendance in classes does not constitute withdrawal, and you will still be responsible for any charges incurred.

Refund Policy

This policy applies to students who are fully withdrawing or taking a leave of absence from MCLA. If you withdraw prior to the first day of classes (official opening), you will receive a 100% refund (less any Admissions or Dormitory Deposits).  

All refunds for withdrawals after the start of school are determined on a pro-rata basis up to the 60% point of the semester. For more information on this refund policy, visit the Financial Aid Office's website.

Mefa U.Plan

MEFA's U.Plan Prepaid Tuition Program helps parents stay ahead of rising college costs by letting them "prepay" tuition and fees at 80 participating Massachusetts colleges and universities.  Parents can prepay up to 100 percent of a child's future college tuition at today's rates, even though that child may not attend college for another 18 years.

For parents whose student is participating in the U.Plan, the recipient report and payment will arrive at the university for the fall terms generally by the second week of August, and for the spring term generally by the second week of November.  

MEFA determines the amount of the matured certificates and the portion that the university will waive for each academic year.  There are two potential disbursements, one for fall and one for spring; however, a student may receive funds for fall term only depending on their particular account with MEFA. U.Plan fund disbursements can also happen throughout the year if requested and available. For questions regarding U.Plan or to have funds forwarded to MCLA for a student, you may call 1-800-449-6332, email, or go online to  


Intent to Attend MCLA Form

FERPA Information Release

Tuition Management Systems

Student Health Insurance Waive/Enroll

Semester Billing Checklist

Sample Bills

Masspirg Waiver Form


Bonnie J. Howland
Director of Student Accounts/Bursar

Catherine L. Obrzut
Clerk V

Rebecca L. Lincoln
Receiving Teller/Cashier




We are located on the main level of Eldridge Hall.

Monday: 8:30 am - 4:45 pm
Tuesday: 8:30 am - 4:45 pm
Wednesday: 8:30 am - 4:45 pm
Thursday: 8:30 am - 4:45 pm
Friday: 8:30 am - 4:45 pm
Saturday: CLOSED
Sunday: CLOSED

Mailing Address
Student Accounts/Bursar's Office
375 Church Street
North Adams, MA 01247