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Make a Complaint

Complaint Form

Your comments will be reviewed by the MCLA Campus Police Chief and/or others as appropriate to address the concern. We are committed to providing the highest quality of service to students, faculty, staff, and visitors. In order to be responsive to the needs of our community, it is necessary to have input from community members. Your constructive feedback about our service, good or bad, will help us to improve our services and achieve our goals.

As always, if you have information of an urgent nature or need immediate assistance, please contact us directly at 413-662-5100.

To launch the Complaint form, please click here.

Forms are also available at the Public Safety Building Lobby or the Student Affairs Office room 305. Completed forms may be dropped off at either location and will be forwarded to the Chief of Police.

Complaints my also be made in person, via-email by contacting the Chief of Police at d.colonno@mcla.edu or by telephone by calling 413-662-5284 and asking to speak to the Chief or a Supervisor.