As a student receiving counseling services, you have a right to privacy and confidentiality. However:
Counseling records never become a part of a student's transcript or college record.
Counseling is conducted face-to-face, not through email. The privacy of email cannot
be assured, therefore we encourage you not to communicate with our office using this
Although we check our email often, we make no promise concerning when or how often email is read. You have no way of knowing whether the recipient is unavailable due to vacation, illness or other reason. Therefore, your message may not be received and read promptly.
We recommend that you call the office at 413-662-5331 to set up an appointment or to speak with a counselor rather than attempt to contact us through email.