We understand that students and Trailblazer Teams may feel overwhelmed when they receive their bill, but Student Financial Services is here to help every step of the way! We strongly encourage that you to use this checklist as a starting point and reaching out if you have any questions.
Do you want a detailed overview of the billing process? Check out our Billing Overview.
The Commonwealth of Massachusetts requires all undergraduate students enrolled for 9 or more credits and all graduate students enrolled for 7 or more credits to have health insurance. Once every academic year, students waive or enroll in the insurance if they meet this requirement. If a student already waives in the fall semester, they will not be required to waive in the spring semester. This requirement will be posted as a charge on the bill only if the student needs to do this.
MCLA cannot release any financial information, including refunds, pertaining to an account to anyone except the student. In order to release information to others, the student must complete a FERPA form. The student has the right to rescind this authorization at any time throughout the academic year. (Please note that completing the FERPA form does not grant online account access as an Authorized User.)
In order for a student to receive any financial aid, including Federal Student Loans, the student must complete the FAFSA and any other documentation as required by the MCLA Financial Aid Office. Students must accept their financial aid on Banner Self Service. Accepted aid will be shown as a credit on the invoice.
All students are strongly encouraged to enroll in BankMobile for electronic refunds, even if they do not expect to receive a refund. This will expedite the return of funds should a refund become available on a student's account.
To remain enrolled in coursework, students have the following options for payment:
*The Student Accounts office reserves the right to request payment in advance for coursework if a student has demonstrated an unsatisfactory payment history, or has defaulted on a prior payment arrangement. This includes any default of prior monthly payment plans, and/or repeated collection efforts.
**Credit card and ACH payments are not processed on the phone and must be made online. ACH payments are fee free, but credit/debit card payments are subject to a credit card processing fee. If someone besides the student wants to pay by credit card or ACH, the student will need to authorize them as a user. Instructions for adding an authorized user are available here.